Terms of Service
Welcome to Hipsoul Laboratory Standards (“Hipsoul”, “we”, “our”, or “us”).
Hipsoul develops, manufactures, and distributes certified chemical reference standards and analytical reagents for research and laboratory use.
By accessing or using our website, products, and related services (collectively, “Products and Services”), you agree to the following terms and conditions.
Please read them carefully. If you do not agree, please discontinue use of our Products and Services.
1. Using Our Products and Services
You must follow all policies and instructions provided by Hipsoul within our Products and Services.
Use of Hipsoul’s Products and Services is also subject to our Privacy Policy.
You agree not to misuse our Products or Services. This includes, but is not limited to:
- Attempting to access systems without authorization
- Interfering with website operations or data security
- Using our content or materials in violation of applicable laws or export regulations
Hipsoul may suspend or terminate your access if you violate these terms or engage in any activity that may harm Hipsoul or its customers.
Using our Products and Services does not grant you ownership of any intellectual property rights or licenses to our trademarks, product names, or proprietary data.
Do not remove or obscure any legal notices displayed in or with our Products and Services.
2. Laboratory Use and Regulatory Disclaimer
Hipsoul reference standards are intended for laboratory and research use only.
They are not for human or animal consumption, therapeutic use, or diagnostic applications.
You agree to handle all reference materials in accordance with applicable laboratory safety standards, good laboratory practice (GLP), and local regulations.
Hipsoul assumes no liability for misuse, mishandling, or application of our materials outside their intended research purpose.
3. User Accounts
Some features of our website may require you to create a Hipsoul account.
You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.
If you learn of unauthorized access or believe your account security has been compromised, please contact us immediately at support@hipsoulab.com.
4. Privacy and Data Protection
Hipsoul respects your privacy. Our data collection and use practices are described in our Privacy Policy.
By using our Products and Services, you consent to the collection and use of information as described therein.
We do not sell, rent, or trade customer data. However, we may share necessary information with logistics providers, certification bodies, or regulatory agencies to complete your transaction or comply with law.
5. Intellectual Property
All content on the Hipsoul website—including product descriptions, images, data sheets, trademarks, and logos—is owned or licensed by Hipsoul and protected by international copyright and trademark laws.
You may not copy, reproduce, distribute, or modify any part of our content without prior written consent.
6. Product and Service Information
We make every effort to ensure that product specifications, purity levels, and technical data are accurate.
However, minor variations may occur between batches due to analytical tolerance or synthesis processes.
Hipsoul reserves the right to change product specifications or discontinue products at any time without notice.
7. Ordering, Payment, and Shipping
All orders are subject to acceptance by Hipsoul.
Prices, availability, and lead times are subject to change without prior notice.
Shipping is performed according to applicable international transport regulations for laboratory chemicals.
The buyer is responsible for any customs duties, taxes, or import compliance at the destination.
8. Warranties and Limitations
Hipsoul warrants that its reference standards conform to the stated purity and specifications on the accompanying Certificate of Analysis (COA) at the time of shipment.
Except as expressly stated, all products are provided “as is” without warranties of any kind, express or implied, including fitness for a particular purpose.
In no event shall Hipsoul be liable for indirect, incidental, or consequential damages, including loss of data, profit, or business interruption arising from the use or inability to use our Products and Services.
9. Modifications and Termination
We are constantly improving our website and product offerings.
Hipsoul may modify, suspend, or discontinue any part of the Products and Services at any time without notice.
We may also update these Terms of Service periodically. Updates will be posted on this page and become effective upon publication.
Your continued use after changes constitutes your acceptance of the revised terms.
10. Business Use
If you are using Hipsoul’s Products and Services on behalf of a business or institution, you represent that you have the authority to bind that entity to these Terms.
The entity agrees to indemnify and hold harmless Hipsoul and its affiliates from any claims, damages, or liabilities resulting from such use.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law principles.
Any disputes arising under or in connection with these Terms shall be resolved exclusively by the competent courts of Hong Kong.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
📧 Email: support@hipsoulab.com
🌐 Website: https://www.hipsoul.com